CAPA GMP ALL

No GMP Audit Description of Non Conformity Category Action Plan Description PIC Due Date Status
CAPA/GMP/21/0001 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance MAESAROH; Maria Euphrasia 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0002 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance Luthfi Khaerul Munandar 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0005 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance Rian Andriana 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0007 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance QA VALIDATION 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0008 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0009 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance ERA MARISHA 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0010 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance Suci Rahmawati; Erlinda; Rachma Yuliana 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0013 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance Maria Euphrasia 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0014 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance HENNY DWI MARYANI; TRY IGA SEPTIAWANDARI; SUSI MIRASARI 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0016 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance MARDI; SETIO HARMONO; Ricko Aditya; Arga Wahyu Hidayat 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0017 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance ACHMAD KURNIAWAN 14 Dec 2021 CAPA Close Detail
22-0430-D E Audit Unilab tahun 2022 Staging room for weighed non-precursor materials was congested. There was no passageway for personnel m PA Expanding Storage Area (CAPEX) DEDY AKHFA 31 Dec 2024 Open Detail
22-0431-D E Audit Unilab tahun 2022 The temperature in the secondary packaging area was maintained at 20-28ºC. However, as claimed, certain products with storage condition of NMT 25ºC were also being packed in the same area. m CA Initiate change control related to accommodate change of temperature specification HENNY DWI MARYANI; TRY IGA SEPTIAWANDARI; SUSI MIRASARI 29 Feb 2024 CAPA Close Detail
22-0432-D E Audit Unilab tahun 2022 Equipment tags for the Fitzmill and Mixer in the Granulation 4 Room were not available. m CA Put ID number in all production machine Mujino 31 Mar 2023 Open Detail
22-0433-D E Audit Unilab tahun 2022 Lapses in the qualification of computer systems were observed, as follows: a. Performance Qualification Report for Chromeleon Version 7.2.10 MUa was not yet available at the time of audit. b. The following were noted in the Computer System Validation Report for SAP: i. Challenge test for the transaction involving rejected items (materials and products) was not conducted. In the report, it was done only for the items under quarantine; ii. Material status, with corresponding color code (i.e., red for rejected, yellow for quarantine, and green for approved), is displayed through the handheld device. However, this functionality was not included as a test parameter during validation; c. Binder software used to monitor the storage condition of stability chambers was not validated. M PA Perform checking to all equipment and software in QC whether equipment has PQ report or not or validation report. Suci Rahmawati; Erlinda; Rachma Yuliana 14 Mar 2023 Open Detail
22-0433-D E Audit Unilab tahun 2022 Lapses in the qualification of computer systems were observed, as follows: a. Performance Qualification Report for Chromeleon Version 7.2.10 MUa was not yet available at the time of audit. b. The following were noted in the Computer System Validation Report for SAP: i. Challenge test for the transaction involving rejected items (materials and products) was not conducted. In the report, it was done only for the items under quarantine; ii. Material status, with corresponding color code (i.e., red for rejected, yellow for quarantine, and green for approved), is displayed through the handheld device. However, this functionality was not included as a test parameter during validation; c. Binder software used to monitor the storage condition of stability chambers was not validated. M PA Perform PQ to equipment and validation software based on checking result. Suci Rahmawati; Erlinda; Rachma Yuliana 15 Jun 2023 Open Detail
22-0433-D E Audit Unilab tahun 2022 Lapses in the qualification of computer systems were observed, as follows: a. Performance Qualification Report for Chromeleon Version 7.2.10 MUa was not yet available at the time of audit. b. The following were noted in the Computer System Validation Report for SAP: i. Challenge test for the transaction involving rejected items (materials and products) was not conducted. In the report, it was done only for the items under quarantine; ii. Material status, with corresponding color code (i.e., red for rejected, yellow for quarantine, and green for approved), is displayed through the handheld device. However, this functionality was not included as a test parameter during validation; c. Binder software used to monitor the storage condition of stability chambers was not validated. M PA Put PQ of equipment or validation system as requirement on URS Suci Rahmawati; Erlinda; Rachma Yuliana 31 Mar 2023 CAPA Close Detail
22-0434-D E Audit Unilab tahun 2022 Discrepancies in the batch records were noted, as follows: a. In the batch records of Biogesic 500mg Tablet, batch no. 22181201: i. Based on the Weighing Record and Raw Material Identification Tag for Sodium Starch Glycolate, the standard weighing balance to be used should either be T5, T6, or T7, but the actual balance used was T4; ii. Incorrect unit of measure for the Inlet Air Temperature of Glatt FBD during Partial and Final Spray Drying was reflected (i.e., written as 76-84 m3/h instead of ºC; iii. Batch number was not indicated on the moisture content printouts; iv. Yield after wet compounding of granulation batch no. 01B was 103.3%, which was above the allowable limit of 98-101%. No explanation was provided for this particular deviation. v. In the Process Bulk Delivery Slip for the granules after compounding, corresponding columns for the receipt and checking of bulk granules were not filled out vi. Actual quantity of samples subjected to leak test during packaging was not documented in the In-process Control form. b. Deviation was noted in the packaging records of Alaxan FR Capsule, batch no. 22192601. Actual encapsulation speed was at 700 capsules/min, which was below the BPR-prescribed speed of 1400 capsules/min. M CA Revise manufacturing batch record product Biogesic related to unit measurement during process MARDI; IWAN NURIHWANI; SOPANDI; Befri Hadi Sidiki; Novensius Dillen; Rahmat Hastomo 06 Jan 2023 CAPA Close Detail
22-0434-D E Audit Unilab tahun 2022 Discrepancies in the batch records were noted, as follows: a. In the batch records of Biogesic 500mg Tablet, batch no. 22181201: i. Based on the Weighing Record and Raw Material Identification Tag for Sodium Starch Glycolate, the standard weighing balance to be used should either be T5, T6, or T7, but the actual balance used was T4; ii. Incorrect unit of measure for the Inlet Air Temperature of Glatt FBD during Partial and Final Spray Drying was reflected (i.e., written as 76-84 m3/h instead of ºC; iii. Batch number was not indicated on the moisture content printouts; iv. Yield after wet compounding of granulation batch no. 01B was 103.3%, which was above the allowable limit of 98-101%. No explanation was provided for this particular deviation. v. In the Process Bulk Delivery Slip for the granules after compounding, corresponding columns for the receipt and checking of bulk granules were not filled out vi. Actual quantity of samples subjected to leak test during packaging was not documented in the In-process Control form. b. Deviation was noted in the packaging records of Alaxan FR Capsule, batch no. 22192601. Actual encapsulation speed was at 700 capsules/min, which was below the BPR-prescribed speed of 1400 capsules/min. M CA Training manufacturing batch record after revise (Biogesic) MARDI; IWAN NURIHWANI; SOPANDI; Befri Hadi Sidiki; Novensius Dillen; Rahmat Hastomo 12 Jan 2023 CAPA Close Detail
22-0434-D E Audit Unilab tahun 2022 Discrepancies in the batch records were noted, as follows: a. In the batch records of Biogesic 500mg Tablet, batch no. 22181201: i. Based on the Weighing Record and Raw Material Identification Tag for Sodium Starch Glycolate, the standard weighing balance to be used should either be T5, T6, or T7, but the actual balance used was T4; ii. Incorrect unit of measure for the Inlet Air Temperature of Glatt FBD during Partial and Final Spray Drying was reflected (i.e., written as 76-84 m3/h instead of ºC; iii. Batch number was not indicated on the moisture content printouts; iv. Yield after wet compounding of granulation batch no. 01B was 103.3%, which was above the allowable limit of 98-101%. No explanation was provided for this particular deviation. v. In the Process Bulk Delivery Slip for the granules after compounding, corresponding columns for the receipt and checking of bulk granules were not filled out vi. Actual quantity of samples subjected to leak test during packaging was not documented in the In-process Control form. b. Deviation was noted in the packaging records of Alaxan FR Capsule, batch no. 22192601. Actual encapsulation speed was at 700 capsules/min, which was below the BPR-prescribed speed of 1400 capsules/min. M CA Revise manufacturing batch record product Alaxan after PQ based on recommendation PQ process MARDI; SETIO HARMONO; Ricko Aditya; Arga Wahyu Hidayat 10 Mar 2023 CAPA Close Detail
22-0434-D E Audit Unilab tahun 2022 Discrepancies in the batch records were noted, as follows: a. In the batch records of Biogesic 500mg Tablet, batch no. 22181201: i. Based on the Weighing Record and Raw Material Identification Tag for Sodium Starch Glycolate, the standard weighing balance to be used should either be T5, T6, or T7, but the actual balance used was T4; ii. Incorrect unit of measure for the Inlet Air Temperature of Glatt FBD during Partial and Final Spray Drying was reflected (i.e., written as 76-84 m3/h instead of ºC; iii. Batch number was not indicated on the moisture content printouts; iv. Yield after wet compounding of granulation batch no. 01B was 103.3%, which was above the allowable limit of 98-101%. No explanation was provided for this particular deviation. v. In the Process Bulk Delivery Slip for the granules after compounding, corresponding columns for the receipt and checking of bulk granules were not filled out vi. Actual quantity of samples subjected to leak test during packaging was not documented in the In-process Control form. b. Deviation was noted in the packaging records of Alaxan FR Capsule, batch no. 22192601. Actual encapsulation speed was at 700 capsules/min, which was below the BPR-prescribed speed of 1400 capsules/min M PA Training manufacturing batch record product Alaxan FR Capsule after revise MARDI; SETIO HARMONO; Ricko Aditya; Arga Wahyu Hidayat 24 Mar 2023 CAPA Close Detail
22-0435-D E Audit Unilab tahun 2022 Deficiencies in the supplier qualification program were noted, as follows: Qualification records of some suppliers and forwarders were not readily available since the audit process is shared with PT. Darya-Varia Laboratoria; m PA Complete the qualification documents for API supplier before 2018 Kiki Zakiah 31 Dec 2023 Waiting RFE Approval by Dept Head Detail
22-0436-D E Audit Unilab tahun 2022 Deficiencies relating to bulk hold time were noted, as follows: Risk assessment or justification for the selection of representative products to be subjected to hold time studies was not available. m CA Copy of the risk assessment for the selection of representative products for the concluded bulk hold time study QA VALIDATION 31 Dec 2023 CAPA Close Detail
22-0437-D E Audit Unilab tahun 2022 During virtual observation of the strip packaging of Enervon Active, batch number 22233103, the actual sealing temperature (back) of HMI/290 was at 114ºC, which was below the BPR-prescribed temperature of 120-125ºC M CA Perform packaging validation based on current packaging process which running on machine HMI/290 for Enervon group QA VALIDATION 28 Feb 2023 Open Detail
23-0327-D E Cross Audit DVL 2023 Fire extinguishers in the Material Receiving Buffer area are blocked by pallets. m CA Refreshment SOP (HS-SOP-19/02) do not store/put material near fire extinguisher MAESAROH; Maria Euphrasia 20 May 2023 CAPA Close Detail
23-0327-D E Cross Audit DVL 2023 Fire extinguishers in the Material Receiving Buffer area are blocked by pallets. m CA put up a prohibition sign in front of the fire extinguisher MAESAROH; Maria Euphrasia 20 May 2023 CAPA Close Detail
23-0340-D E Cross Audit DVL 2023 In weighing booth number 1, the design table is a porous table, dust was trapped and difficult to clean. m CA Training SOP after revised MAESAROH; Maria Euphrasia 30 Jun 2023 CAPA Close Detail
23-0340-D E Cross Audit DVL 2023 In weighing booth number 1, the design table is a porous table, dust was trapped and difficult to clean. m CA Revision of the Weighing SOP related to improve the method of cleaning dirt that is difficult to clean on the weighing table MAESAROH; Maria Euphrasia 30 Jun 2023 CAPA Close Detail
23-0340-D E Cross Audit DVL 2023 In weighing booth number 1, the design table is a porous table, dust was trapped and difficult to clean. m PA Check all equipment/area that dfficult to cleaning process MAESAROH; Maria Euphrasia 30 Jun 2023 CAPA Close Detail
23-0340-D E Cross Audit DVL 2023 In weighing booth number 1, the design table is a porous table, dust was trapped and difficult to clean. m PA Improve cleaning method, if any required MAESAROH; Maria Euphrasia 30 Jun 2023 CAPA Close Detail
23-0332-D E Cross Audit DVL 2023 The scoop used for dispense materials was not dedicated, it is necessary to carry out a cleaning validation matrix and ensure cleaning validation m CA Conduct cleaning validation of weighing tools (scoop) QA VALIDATION 31 Jul 2023 Open Detail
23-0334-D E Cross Audit DVL 2023 Acceptance criteria of cleaning validation should be documented on protocol related to quantity batch needed m CA Revise SOP Cleaning Validation and cleaning validation protocol template to add the provision of cleaning validation should be carried out three times cleaning QA VALIDATION 10 Jun 2023 Open Detail
23-0335-D E Cross Audit DVL 2023 In the cabinet for sample storage, temperature monitoring include in the instrument room monitoring which not include MIN and MAX themperature per day. M CA Revise SOP room monitoring (QA07-SOP-223/12) by adding instrument room as storage room QA VALIDATION 10 Jun 2023 Open Detail
23-0336-D E Cross Audit DVL 2023 There are some defficiencies in the spreadsheet validation report : Calculation verification using calculator, but calculator not yet calibrated m CA Create and training SOP for calibration calculator. QA VALIDATION 24 Jun 2023 Open Detail
23-0336-A E Cross Audit DVL 2023 There are some defficiencies in the spreadsheet validation report : Calculation verification using calculator, but calculator not yet calibrated m CA Perform calibration calculator QA VALIDATION 30 Jun 2023 Open Detail
23-0336-D E Cross Audit DVL 2023 There are some defficiencies in the spreadsheet validation report : Calculation verification using calculator, but calculator not yet calibrated m PA Addendum excel spreadsheet validation for others spreadsheet in QA area QA VALIDATION 30 Jun 2023 Open Detail
23-0337-D E Cross Audit DVL 2023 Cleaning sampling tools was done in booth sampling by using container filled with purified water, this could be potential cross contamination by cleaning process. m CA Conduct cleaning sampling tools in the cleaning tools room in Dispensing Area Leni Herlina; Sentia Agestina 01 Jun 2023 CAPA Close Detail
23-0337-D E Cross Audit DVL 2023 Cleaning sampling tools was done in booth sampling by using container filled with purified water, this could be potential cross contamination by cleaning process. m CA Revise SOP Inspection & Sampling Raw Material to add procedure to cleaning sampling tools in dispensing area and procedure to transfer clean tools from dispensing area to sampling room area Leni Herlina; Sentia Agestina 30 Jun 2023 Open Detail
23-0337-D E Cross Audit DVL 2023 Cleaning sampling tools was done in booth sampling by using container filled with purified water, this could be potential cross contamination by cleaning process. m CA Socialize SOP after revision Leni Herlina; Sentia Agestina 30 Jun 2023 Open Detail
22-0437-D E Audit Unilab tahun 2022 As specified in the Batch Manufacturing Records of Alaxan FR Capsule, batch number 22246601, prescribed tamping plunger set for encapsulation was 17, 20,19,19, 20. However, actual set used was 21, 23, 22, 24, 18. M CA Revise manufacturing batch record Alaxan FR Capsule to add "Tamping plunger stated in batch manufacturing records only used" MARDI; SETIO HARMONO; Ricko Aditya; Arga Wahyu Hidayat 05 Jan 2023 CAPA Close Detail
22-0437-D E Audit Unilab tahun 2022 As specified in the Batch Manufacturing Records of Alaxan FR Capsule, batch number 22246601, prescribed tamping plunger set for encapsulation was 17, 20,19,19, 20. However, actual set used was 21, 23, 22, 24, 18. M CA Training manufacturing batch record Alaxan FR Capsule after revise MARDI; SETIO HARMONO; Ricko Aditya; Arga Wahyu Hidayat 12 Jan 2023 CAPA Close Detail
22-0437-D E Audit Unilab tahun 2022 During virtual observation of the strip packaging of Enervon Active, batch number 22233103, the actual sealing temperature (back) of HMI/290 was at 114ºC, which was below the BPR-prescribed temperature of 120-125ºC M CA Revise packaging batch record product Enervon Active HENNY DWI MARYANI; ANTENG JATMIKO; EKO PRIYONO; SUSI MIRASARI; M Syauqi Abdullah 31 Mar 2023 Open Detail
23-0335-D E Cross Audit DVL 2023 In the cabinet for sample storage, temperature monitoring include in the instrument room monitoring which not include MIN and MAX themperature per day. M CA Placement data logger based on mapping result Suci Rahmawati; Erlinda; Rachma Yuliana 15 Jul 2023 CAPA Close Detail
CAPA/GMP/21/0003 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance Mujino 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0011 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance SENTIA AGESTINA 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0012 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance Leni Herlina; Sentia Agestina 14 Dec 2021 CAPA Close Detail
23-0333-D E Cross Audit DVL 2023 Clean hold time of production machine is 3 days. however, there is no study clean holding time on each machine. Clean hold time study only perform in one selected machine and only 1 batch. As per SOP Cleaning validation, cleaning validation should be carried out 3 batches. m CA Revise SOP Cleaning Validation and cleaning validation protocol template to add the provision of cleaning validation should be carried out three times cleaning QA VALIDATION 10 Jun 2023 Open Detail
23-0333-D E Cross Audit DVL 2023 Clean hold time of production machine is 3 days. however, there is no study clean holding time on each machine. Clean hold time study only perform in one selected machine and only 1 batch. As per SOP Cleaning validation, cleaning validation should be carried out 3 batches. m CA Training the revised SOP to related personnel QA VALIDATION 10 Jun 2023 Open Detail
22-0437-D E Audit Unilab tahun 2022 During virtual observation of the strip packaging of Enervon Active, batch number 22233103, the actual sealing temperature (back) of HMI/290 was at 114ºC, which was below the BPR-prescribed temperature of 120-125ºC M CA Training packaging batch record product Enervon Active after revised HENNY DWI MARYANI; ANTENG JATMIKO; EKO PRIYONO; SUSI MIRASARI; M Syauqi Abdullah 10 Apr 2023 Open Detail
22-0433-D E Audit Unilab tahun 2022 Binder software used to monitor the storage condition of stability chambers was not validated. M CA Provide Performance Qualification Report Binder Software Familia Maya Sari, Suci Rahmawati 30 Apr 2023 CAPA Close Detail
22-0440-D E Audit Unilab tahun 2022 Lapses in the handling of stability chamber malfunction were noted, based on DR-4-22-0094: Relative humidity readings outside the specification of 75 ± 5% were noted on April 15, 2022, but deviation was raised only on April 25, 2022; M CA Conduct QRA related to stability sample which have been exposed due to broken chamber Familia Maya Sari, Suci Rahmawati 14 Dec 2022 CAPA Close Detail
22-0441-D E Audit BPOM 2021 Belum memiliki buku kompendial terbaru misal Farmakope Indonesia VI dan buku standar terkini lainnya misal USP, BP, dll untuk memastikan pemutakhiran spesifikasi Sebagai contoh beberapa spesifikasi raw material belum sesuai ketentuan terkini. m CA Update buku kompendial terbaru Suci Rahmawati; Erlinda; Rachma Yuliana 30 Sep 2022 Open Detail
22-0442-D E Audit BPOM 2021 Belum memiliki buku kompendial terbaru misal Farmakope Indonesia VI dan buku standar terkini lainnya misal USP, BP, dll untuk memastikan pemutakhiran spesifikasi Sebagai contoh beberapa spesifikasi raw material belum sesuai ketentuan terkini: m CA Implementasi revisi spesifikasi raw material Suci Rahmawati; Erlinda; Rachma Yuliana 30 Apr 2023 Open Detail
22-0443-D E Audit bPOM 2021 Baku pembanding tidak tersedia untuk alkohol (#004-0043-9), Maleic acid, Diamine analog, Chlorpheniramine related compound B, Chlorpheniramine related compound C, Chlorpheniramine, Pheniramine, Chlorpheniramine nitrile m CA Menyediakan beberapa baku pembanding yang dipersyaratkan sesuai buku kompendial terbaru Suci Rahmawati; Erlinda; Rachma Yuliana 31 Mar 2023 Open Detail
22-0444-D E Audit BPOM 2021 Baku pembanding tidak tersedia untuk alkohol (#004-0043-9), Maleic acid, Diamine analog, Chlorpheniramine related compound B, Chlorpheniramine related compound C, Chlorpheniramine, Pheniramine, Chlorpheniramine nitrile m CA Implementasi revisi spesifikasi raw material Suci Rahmawati; Erlinda; Rachma Yuliana 30 Apr 2023 Open Detail
22-0446-D E Audit BPOM 2021 Belum memiliki sistem identifikasi bakteri aerob, anaerob dan jamur m CA Pemesanan/order reagen, alat yang dibutuhkan Suci Rahmawati; Erlinda; Rachma Yuliana 30 Apr 2023 Open Detail
22-0447-D E Audit BPOM 2021 Belum memiliki sistem identifikasi bakteri aerob, anaerob dan jamur m CA Melakukan uji identifikasi bakteri aerob, anaerob dan jamur jika hasil analisa sampel material dan finish good tidak memenuhi spesifikasi Suci Rahmawati; Erlinda; Rachma Yuliana 31 May 2023 Open Detail
24-0057-D E P&G Finding - QC & PD CAPA Remediation: Please ensure that the correct handling of bulk product is followed. Especially since LOD is our issue. Yesterday we saw NB TOO and Dolo NB bulk product stored with 1 silica gel, while I understand the std supposed to be 3. NB Forte product follow correct procedure by placing 3 silica gel bags. m PA Improved metode training/sosialisasi BPR dilakukan di shift 1, 2 dan 3 SHAFA NABILAH; Kevin Dio Naldo 29 Feb 2024 Open Detail
24-0069-D E P&G Finding - QC & PD CAPA Remediation: Ladder for inkjet printing HM500 is placed above foil. Contamination risk m PA Create PoR for improve lay out HM500 Mujino 29 Feb 2024 Open Detail
24-0076-C I Assessment 2024 Material Receiving - Truck Inspection RP-SOP-21/03 Penanganan Bahan Baku di Warehouse RP-SOP-22/01 Penanganan Bahan Baku pada sistem SAP Checlist Penerimaan Bahan Baku / Bahan Kemas m CA Revisi SOP Penanganan Bahan Baku di Warehouse RP-SOP-21/xx untuk mengganti lampiran checklist bahan baku/bahan kemas pada lampiran Maria Euphrasia 30 Mar 2024 Open Detail
24-0076-C I Assessment 2024 Material Receiving - Truck Inspection RP-SOP-21/03 Penanganan Bahan Baku di Warehouse RP-SOP-22/01 Penanganan Bahan Baku pada sistem SAP Checlist Penerimaan Bahan Baku / Bahan Kemas m PA Training SOP Setelah revisi Maria Euphrasia 30 Mar 2024 Open Detail
24-0077-C I Assessment 2024 Material Receiving-Material Cleaning RP-SOP-21/03 Penanganan Bahan Baku di Warehouse RP-SOP-22/01 Penanganan Bahan Baku pada sistem SAP GAPS - SOP point 1.14 does not mention clearly method for cleaning container of the material m CA Revisi SOP Penanganan Bahan Baku di Warehouse RP-SOP-21/xx terkait detail deskripsi cara pembersihan bahan baku sebelum masuk ke Gudang. Maria Euphrasia 30 Mar 2024 Open Detail
24-0077-C I Assessment 2024 Material Receiving-Material Cleaning RP-SOP-21/03 Penanganan Bahan Baku di Warehouse RP-SOP-22/01 Penanganan Bahan Baku pada sistem SAP GAPS - SOP point 1.14 does not mention clearly method for cleaning container of the material m PA Training SOP Setelah revisi Maria Euphrasia 30 Mar 2024 Open Detail
24-0070-D E P&G Finding - QC & PD CAPA Remediation: Ladder for inkjet printing HM500 is placed above foil. Contamination risk m PA Re-lay inkjet printer rack and create new access for inkjet printer Mujino 29 Mar 2024 Open Detail
24-0071-D E P&G Finding - QC & PD CAPA Remediation: Below observation taken from trial Neurobion TOO EB6 (24-0007) Lot 2 & Lot 3 Final Mixing, Tableting, and Film Coating (22 Jan - 2 Feb 24) : Found plastic pieces inside 2nd coating suspension tank wall. Contamination risk and could potentially block the spray system if plastic pieces got sucked into spraying system. Need to ensure how to prevent this. m PA Coating solution setelah dibuat didiamkan selama 10 jam dalam SS container yang tertutup rapat menggunakan tutup SS. Note : Perlu dibuktikan jika didiamkan dalam kondisi tertutup rapat tetap bisa menghilangkan foam Mardi; Befri Sidiki; Sopian Hadi 08 Mar 2024 Open Detail
24-0078-C I Assessment 2024 Material Receiving-Receiving Record RP-SOP-21/03 Penanganan Bahan Baku di Warehouse RP-SOP-22/01 Penanganan Bahan Baku pada sistem SAP GAPS - There is an email to inform that who will use 3 users access in each shift. However there is no prove that this arrangement has been followed rigorously. QRA is not established to access risk of this arrengament m CA Pembuatan QRA untuk pemakaian bersama user di warehouse Maria Euphrasia 30 Apr 2024 Open Detail
24-0071-D E P&G Finding - QC & PD CAPA Remediation: Below observation taken from trial Neurobion TOO EB6 (24-0007) Lot 2 & Lot 3 Final Mixing, Tableting, and Film Coating (22 Jan - 2 Feb 24) : During lightning stirrer set up, found particles fall from shaft into suspension. Contamination risk. Need to ensure how to prevent this. Need to have a good Cleanining, Inspection, and Lubrication for the stirrer. m PA Revisi SOP Pembersihan Lightnin Stirrer dan Form Verifikasi Kebersihan Lightnin Stirrer dan Sosialisasi setelah revisi SOP MARDI; IWAN NURIHWANI; SOPANDI; Befri Hadi Sidiki; Novensius Dillen; Rahmat Hastomo 08 Mar 2024 Open Detail
24-0079-C I Assessment 2024 Material Storing - Location Assignment RP-SOP-21/03 Penanganan Bahan Baku di Warehouse RP-SOP-22/01 Penanganan Bahan Baku pada sistem SAP GAPS - Repeated Obeservation : Material location in SAP is different with actual. m CA Menyesuaikan lokasi aktual sesuai dengan SAP Maria Euphrasia 12 Feb 2024 CAPA Close Detail
24-0079-C I Assessment 2024 Material Storing - Location Assignment RP-SOP-21/03 Penanganan Bahan Baku di Warehouse RP-SOP-22/01 Penanganan Bahan Baku pada sistem SAP GAPS - Repeated Obeservation : Material location in SAP is different with actual. m PA Refreshment ke Personil untuk regular menyesuaikan lokasi aktual dengan sistem SAP Maria Euphrasia 08 Mar 2024 Open Detail
22-0452-D E Audit BPOM 2021 Growth promotion test tidak mencakup uji identifikasi bakteri spesifik m PA Melakukan pembelian software microbial ID system Suci Rahmawati; Erlinda; Rachma Yuliana 31 Jul 2023 Open Detail
22-0459-D E Audit BPOM 2021 Terdapat perbedaan tekanan yang tidak sesuai syarat (tidak mencapai 10 Pa), misal ruang tabletting 7 R065, ruang antara barang untuk bahan kemas, ruang stripping 2 R. m PA Melakukan studi interval pembersihan return grill. MARDI; SETIO HARMONO; Ricko Aditya; Arga Wahyu Hidayat 30 Apr 2022 Open Detail
24-0101-C I CAPA Closing of Data Integrity Assessment in May & June 2023 is less than 20% M CA 2. Reactivate CAPA system HANI AFIFAH, QA Compliance, Firda Aulia Rahman 29 Feb 2024 CAPA Close Detail
24-0102-C I CAPA of QC internal audit in 2023 is not yet established until 19 Jan 2024 M CA 1. Improve method to provide observation result by conduct meeting with auditors after self inspection HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Mar 2024 Open Detail
24-0102-C I CAPA of QC internal audit in 2023 is not yet established until 19 Jan 2024 M CA 2. Refreshment training SOP Inspeksi Diri to auditors to submit observation result after audit HANI AFIFAH, QA Compliance, Firda Aulia Rahman 31 Mar 2024 CAPA Close Detail
24-0118-C I Column of risk factor or residual risk has risk reduction title m CA 1. Revise form Risk Register QA-F-427/01 to revise risk reduction column and training after revise HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Mar 2024 Open Detail
24-0119-C I Risk Register for FG Release is not using standard format (no document number & typo error in risk reduction tittle m CA 1. Refreshment training template Risk Register QA-F-427 to all related personnel HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Mar 2024 Open Detail
24-0120-C I Reconciliation only done until product distribution to APL branches instead of outlet such as apotek, Indomaret/alfamart. Etc m CA 1. Revise SOP QA5-SOP-242/05 by adding the detail to perform reconciliation until outlet such as apotek, indomaret/alfamart. Etc on for mock up recall activity product HANI AFIFAH, QA Compliance, Firda Aulia Rahman 30 Apr 2024 Open Detail
24-0120-C I Reconciliation only done until product distribution to APL branches instead of outlet such as apotek, Indomaret/alfamart. Etc m CA 2. Training procedure after revised HANI AFIFAH, QA Compliance, Firda Aulia Rahman 30 Apr 2024 Open Detail
24-0121-C I Complaint report format did not contain following item as reminder what point to be checked during investigation - Batch Record Evaluation - Repeated Complaint - Personnel Training evaluation - Preventive Maintenance Evaluation - etc (refer to CTRP Complaint Report) M CA 1. Revise attachment 8.1 SOP QA3-SOP-293/04 (investigation report template) by adding system that need to be evaluated for complaint investigation HANI AFIFAH, QA Compliance, Firda Aulia Rahman 30 Apr 2024 Open Detail
24-0121-C I Complaint report format did not contain following item as reminder what point to be checked during investigation - Batch Record Evaluation - Repeated Complaint - Personnel Training evaluation - Preventive Maintenance Evaluation - etc (refer to CTRP Complaint Report) M CA 2. Training procedure after revised HANI AFIFAH, QA Compliance, Firda Aulia Rahman 30 Apr 2024 Open Detail
24-0122-C I SOP mentions that complete should be responsed within 24 hours however, there is no procedure on how to give the response m CA 1. Revise SOP QA3-SOP-293/04 by adding the detail how to give the response to source of complaint HANI AFIFAH, QA Compliance, Firda Aulia Rahman 30 Apr 2024 Open Detail
24-0122-C I SOP mentions that complete should be responsed within 24 hours however, there is no procedure on how to give the response m CA 2. Training procedure after revised HANI AFIFAH, QA Compliance, Firda Aulia Rahman 30 Apr 2024 Open Detail
24-0123-C I Root cause analysis is not done properly (example QDR No 4-23-0508 (Neozep Forte tablet cracking). There is no clear connection between defect and root cause and not all aspect is reviewed such as man & method. It is recommended to use RCA tools during investigation such as fishbone, why-why analysis etc M CA 1. Revise form QDR (QA-F-185/xx) by adding the detail aspect investigation detail HANI AFIFAH, QA Compliance, Firda Aulia Rahman 25 Apr 2024 Open Detail
24-0123-C I Root cause analysis is not done properly (example QDR No 4-23-0508 (Neozep Forte tablet cracking). There is no clear connection between defect and root cause and not all aspect is reviewed such as man & method. It is recommended to use RCA tools during investigation such as fishbone, why-why analysis etc M CA 2. Training procedure after revised HANI AFIFAH, QA Compliance, Firda Aulia Rahman 30 Apr 2024 Open Detail
24-0164-D E CAPA Vendor Audit Hensan Bersama Sukses m CA CAPA Vendor Audit Hensan Bersama Sukses - Refer to audit report Kiki Zakiah 07 Jun 2024 CAPA Close Detail
24-0163-D E CAPA Vendor Audit Menjangan Sakti m CA CAPA Vendor Audit Menjangan Sakti - Refer to audit report Kiki Zakiah 07 Jun 2024 CAPA Close Detail
CAPA/GMP/21/0006 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance HENNY DWI MARYANI; ANTENG JATMIKO; EKO PRIYONO; SUSI MIRASARI; M Syauqi Abdullah 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0015 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2021 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance MARDI; IWAN NURIHWANI; SOPANDI; Befri Hadi Sidiki; Novensius Dillen; Rahmat Hastomo 14 Dec 2021 CAPA Close Detail
CAPA/GMP/21/0004 E Finding sesuai Berita Acara Pemeriksaan BPOM Audit 24-26 Nov 2024 M CA Mengirimkan Root Cause dan CAPA temuan BPOM Audit 24-26 Nov 2021 ke QA Compliance SHAFA NABILAH; Kevin Dio Naldo 14 Dec 2021 CAPA Close Detail
23-0328-D E Cross Audit DVL 2023 The identity label (label ID SAP) on the white wax material (1R22-0094) is in broken condition m PA Revise SOP Handling material in dispensing, if any required based on checking poin 1 MAESAROH; Maria Euphrasia 10 Jun 2023 CAPA Close Detail
23-0328-D E Cross Audit DVL 2023 The identity label (label ID SAP) on the white wax material (1R22-0094) is in broken condition m PA Revise SOP Handling material in dispensing, if any required based on checking poin 1 MAESAROH; Maria Euphrasia 10 Jun 2023 CAPA Close Detail
23-0329-D E Cross Audit DVL 2023 There is no identity label (label ID SAP) attached to the packaging Material calcium carbonate (TREX-00000006), on the original packaging (material received from DVL Gunung Putri). m CA Refreshment of SOP for Handling Raw Materials in the Warehouse, regarding the receiving raw material by improve training method by Post Test. MAESAROH; Maria Euphrasia 30 May 2023 CAPA Close Detail
23-0329-D E Cross Audit DVL 2023 There is no identity label (label ID SAP) attached to the packaging Material calcium carbonate (TREX-00000006), on the original packaging (material received from DVL Gunung Putri). m PA Check SOP supply material to dispensing, wheter already state the activities to check ID SAP Label MAESAROH; Maria Euphrasia 10 Jun 2023 CAPA Close Detail
23-0329-D E Cross Audit DVL 2023 There is no identity label (label ID SAP) attached to the packaging Material calcium carbonate (TREX-00000006), on the original packaging (material received from DVL Gunung Putri). m PA Check SOP Handling Packaging Material in Warehouse and Refreshment SOP Handling Packaging Material in Warehouse related to Receiving Packaging Material MAESAROH; Maria Euphrasia 17 Jun 2023 CAPA Close Detail
24-0038-C I Assessment 2024 CoA of Knive Guide Strip Sangobion QC No AW120219M is not reviewed as per SOP requirement M PA Revisi SOP Penerimaan bahan pengemas Muhammad Ferdiansyah; Sentia Agestina 31 Mar 2024 Open Detail
24-0041-C I Assessment 2024 Most of defect has no visual standard (target, acceptable, marginal and unacceptable defect) to be used by inspector & operator. m PA Continue for provide visual defect standard using formal document SENTIA AGESTINA 01 Feb 2024 Open Detail
24-0043-C I Assessment 2024 There is no procedure how to take and store intermediate sample for microbial testing m CA Revise procedur Inspeksi Pengemasan Primer (QC4-SOP-179/07) with additional plastic as sampling container for microbial limit test (and other P&G sample) SENTIA AGESTINA 31 Mar 2024 Open Detail
24-0098-C I The SOP state that monitoring should be done monthly and cover BPOM, PICS & WHO regulation. However, for PCIS and WHO is not checked on monthly basis. m CA 1. Revise Form QA-F-447/01 by adding tools to ensure all source of guideline has been assessed HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Apr 2024 Open Detail
24-0098-C I The SOP state that monitoring should be done monthly and cover BPOM, PICS & WHO regulation. However, for PCIS and WHO is not checked on monthly basis. m CA 2. Training form after revised HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Apr 2024 Open Detail
24-0104-C I In Risk Register Report No RR/PD/001/01, some severity number can be reduced by implementing action which actually no impact on severity if this action still fail. Example in weighing process with failure mode wrong weight quantity and action is implement check & second check, the severity is reduced from 3 to 2. Actually this action can reduce the probability & detectability, while the severity remain the same if it is still fail m CA 1. Refreshment training SOP QA1-SOP-268/07 to all related personnel related to risk priority number HANI AFIFAH, QA Compliance, Firda Aulia Rahman 31 Mar 2024 CAPA Close Detail
24-0105-C I Some failure mode is not registered in Risk Register Report No RR/PD/001/01. Example, there is no equipment failure mode which can lead to box without coding m CA 2. Revise RR/PD/001/01 by adding equipment failure mode which can lead to box without coding HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Apr 2024 Open Detail
24-0106-C I Risk Register is not yet done for coating process in production m CA 1. Refreshment training SOP QA1-SOP-268/07 to all personnel related to initiation and assessment of RR HANI AFIFAH, QA Compliance, Firda Aulia Rahman 31 Mar 2024 CAPA Close Detail
24-0106-C I Risk Register is not yet done for coating process in production m CA 2. Revise RR/PD/001/01 by adding equipment by adding all process HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Apr 2024 Open Detail
24-0161-D E CAPA Vendor Audit Tatarasa m CA CAPA Vendor Audit Tatarasa - Refer to audit report Kiki Zakiah 07 Jun 2024 CAPA Close Detail
23-0328-D E Cross Audit DVL 2023 The identity label (label ID SAP) on the white wax material (1R22-0094) is in broken condition m CA Revise SOP "handling material in warehouse"by adding material handling method to define the detail of checking label and material condition if any activities has been done on material. MAESAROH; Maria Euphrasia 10 Jun 2023 CAPA Close Detail
23-0328-D E Cross Audit DVL 2023 The identity label (label ID SAP) on the white wax material (1R22-0094) is in broken condition m CA Training SOP after revised MAESAROH; Maria Euphrasia 17 Feb 2024 CAPA Close Detail
23-0328-D E Cross Audit DVL 2023 The identity label (label ID SAP) on the white wax material (1R22-0094) is in broken condition m PA Check SOP Handling material in dispensing, related to handling material, wheter already state handling method to define the detail of checking label and material condition if any activities has been done on material. MAESAROH; Maria Euphrasia 30 May 2023 CAPA Close Detail
24-0035-C I Assessment 2024 Next compressing process has been run on 21 Dec 2023 before Semi Finished Good recommendation disposition (Neozep Tab MO no 233116) is given by QC supervisor on 22 Dec 2023. Testing has been done on 14 Dec 2023 m PA Revise procedur In Process Control & Disposisi Semi Finished Good (QC4-SOP-182/08) with additional procedure 2nd review by other QCI for product that in line running in 2nd, 3rd, holiday. SENTIA AGESTINA 31 Mar 2024 Open Detail
24-0036-C I Assessment 2024 There are visual defect standard for black spot on capsule & etc however it does not use formal document. Procedure to prepare visual defect standard is not yet available m CA Revise SOP In Process Control and provide new form as formal document for visual defect standard for capsule SENTIA AGESTINA 31 Mar 2024 Open Detail
24-0037-C I Assessment 2024 There are visual defect standard for black spot on capsule & etc however it does not use formal document. Procedure to prepare visual defect standard is not yet available M PA Revise SOP In Process Control and provide new form as formal document for visual defect standard for others defects SENTIA AGESTINA 31 Mar 2024 Open Detail
24-0039-A I Assessment 2024 Personal training Record of Dhimas A.P is not yet updated with training other than Quality Mindset & Data Integrity m PA Memeriksa apakah training record personel lainnya lengkap Muhammad Ferdiansyah; Sentia Agestina 29 Feb 2024 Open Detail
24-0040-A I Assessment 2024 There is no operational & Cleaning procedure of Digimatic Caliper & Micrometer M CA Pembuatan SOP pengoperasian Alat testing Leni Herlina; Sentia Agestina 31 Mar 2024 Open Detail
22-0453-D E Audit BPOM 2021 Growth promotion test tidak mencakup uji identifikasi bakteri spesifik m PA Pembelian microscop Euromex Suci Rahmawati; Erlinda; Rachma Yuliana 31 Jul 2023 Open Detail
22-0454-D E Audit BPOM 2021 Growth promotion test tidak mencakup uji identifikasi bakteri spesifik m PA Pembelian reagen Suci Rahmawati; Erlinda; Rachma Yuliana 31 Jul 2023 Open Detail
22-0455-D E Audit BPOM 2021 Growth promotion test tidak mencakup uji identifikasi bakteri spesifik m PA Pembelian media Suci Rahmawati; Erlinda; Rachma Yuliana 31 Jul 2023 Open Detail
24-0099-C I Importing countries regulation change review (such as Phillipines, Malaysia, Singapore etc) are not part of the SOP M CA 1. Revise SOP QA6-SOP-328/01 by adding provision to conduct monitoring regulation assessment for export countries (ask requested by export countries HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Apr 2024 Open Detail
24-0099-C I Importing countries regulation change review (such as Phillipines, Malaysia, Singapore etc) are not part of the SOP M CA 2. Training SOP after revised HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Apr 2024 Open Detail
24-0103-C I Internal audit, customer satisfaction, risk & opportunity, resource adequacy, external parties evaluation, and action from previous management review are not part of 2023 review (2022 data) m CA 2. Training SOP after revised ENDAH SRI UTAMI 31 Mar 2024 Open Detail
24-0105-C I Some failure mode is not registered in Risk Register Report No RR/PD/001/01. Example, there is no equipment failure mode which can lead to box without coding m CA 1. Refreshment training SOP QA1-SOP-268/07 to all related personnel related to initiation and assessment of RR HANI AFIFAH, QA Compliance, Firda Aulia Rahman 31 Mar 2024 CAPA Close Detail
23-0330-D E Cross Audit DVL 2023 There is already a periodic provision for handpallet cleaning for the gray area (frequency: daily) referring to PD-L-24/02 (22 Jul 2022). However, when the dispensary was staged, there was a fairly dirty hand pallet, such as oil at the base of the handle. m CA Revise SOP on How to Use a Handpallet (PD-SOP-101/xx) Perform Check by personil after repaired. MAESAROH; Maria Euphrasia 10 Jun 2023 CAPA Close Detail
23-0330-D E Cross Audit DVL 2023 There is already a periodic provision for handpallet cleaning for the gray area (frequency: daily) referring to PD-L-24/02 (22 Jul 2022). However, when the dispensary was staged, there was a fairly dirty hand pallet, such as oil at the base of the handle. m CA Training SOP after revised MAESAROH; Maria Euphrasia 10 Jun 2023 CAPA Close Detail
23-0331-D E Cross Audit DVL 2023 There is a 70% alcohol spray in the dispensary area, with an expiration date of 3 months. However, based on the study report determining the expiry date of the 70% alcohol solution after Doc. No. was made. QA-EDR-ALK/01 (Date 8 Dec 2021) and Procedure for making 70% dilute alcohol (QC3-SOP-48/03, 21 Oct 2022) are stated to have an expiration date of 7 days after being made. M PA Check all solutions used in Dispensing that have an expiry date and include study data. MAESAROH; Maria Euphrasia 31 May 2023 CAPA Close Detail
23-0331-D E Cross Audit DVL 2023 There is a 70% alcohol spray in the dispensary area, with an expiration date of 3 months. However, based on the study report determining the expiry date of the 70% alcohol solution after Doc. No. was made. QA-EDR-ALK/01 (Date 8 Dec 2021) and Procedure for making 70% dilute alcohol (QC3-SOP-48/03, 21 Oct 2022) are stated to have an expiration date of 7 days after being made. M PA Perform study of expiry date cleaning solution, if required based on checking poin 1 MAESAROH; Maria Euphrasia 30 Jun 2023 CAPA Close Detail
23-0331-D E Cross Audit DVL 2023 There is a 70% alcohol spray in the dispensary area, with an expiration date of 3 months. However, based on the study report determining the expiry date of the 70% alcohol solution after Doc. No. was made. QA-EDR-ALK/01 (Date 8 Dec 2021) and Procedure for making 70% dilute alcohol (QC3-SOP-48/03, 21 Oct 2022) are stated to have an expiration date of 7 days after being made. M PA Revise SOP related to expiry date cleaning solution, if required based on result poin 1 MAESAROH; Maria Euphrasia 15 Jul 2023 Open Detail
23-0332-D E Cross Audit DVL 2023 The scoop used for dispense materials was not dedicated, it is necessary to carry out a cleaning validation matrix and ensure cleaning validation m CA Prepare cleaning validation protocol including matrix of raw material for cleaning validation of weighing tools (scoop) QA VALIDATION 30 Jun 2023 Open Detail
23-0334-D E Cross Audit DVL 2023 Acceptance criteria of cleaning validation should be documented on protocol related to quantity batch needed m CA Training the revised SOP to related personnel QA VALIDATION 10 Jun 2023 Open Detail
23-0335-D E Cross Audit DVL 2023 In the cabinet for sample storage, temperature monitoring include in the instrument room monitoring which not include MIN and MAX themperature per day. C CA Training SOP after revised QA VALIDATION 08 Jul 2023 Open Detail
23-0335-D E Cross Audit DVL 2023 RH specification in the weighing room is NMT 80%. Based on balance supplier, recommendation RH spec for weighing room are 40% - 60%,since the high RH can impact to hygroscopic materils M CA Install portable dehumidifier or AC to achieve target temperature & RH based on recommendation from technician Suci Rahmawati; Erlinda; Rachma Yuliana 30 Jun 2023 CAPA Close Detail
22-0438-D E Audit Unilab tahun 2022 There was no designated area for rejected flammable materials. m CA Revise layout of warehouse area ACHMAD KURNIAWAN 31 Mar 2023 CAPA Close Detail
22-0438-D E Audit Unilab tahun 2022 There was no designated area for rejected flammable materials. m CA Follow-up questions: •Where is this rejected area located exactly? •What are the control measures to ensure security and fire safety? Maria Euphrasia 31 May 2023 CAPA Close Detail
22-0440-D E Lapses in the handling of stability chamber malfunction were noted, based on DR-4-22-0094: The reliability of the stability samples which have been exposed to fluctuations in %RH for 14 days was not justified. M CA Revise SOP Pengoperasian Climatic Chamber dan Penanganan Sampel Uji Stabilitas dalam Climatic Chamber (QC5-SOP-209/xx) by adding conduct assessment on stability sample which have been exposed. Familia Maya Sari, Suci Rahmawati 13 Jan 2023 CAPA Close Detail
22-0440-D E Audit Unilab tahun 2022 Lapses in the handling of stability chamber malfunction were noted, based on DR-4-22-0094: The reliability of the stability samples which have been exposed to fluctuations in %RH for 14 days was not justified. M PA Socialization SOP "QC5-SOP-209/xx" after revised. Familia Maya Sari, Suci Rahmawati 20 Jan 2023 CAPA Close Detail
24-0042-C I Assessment 2024 Inspector write zigzag mark instead 0 on the record when defect is not found. In documentation SOP zigzag mark is written for empty cell. m PA Check & revise to other inspection report SENTIA AGESTINA 31 Mar 2024 Open Detail
24-0056-D E P&G Finding - QC & PD CAPA Remediation: Please help to seal back intermediate B12 right after use. Especially since this intermediate is a sensitive material. m PA Revisi SOP Penimbangan dengan memasukkan prosedur handling khusus untuk Intermediate B12 dan material lain yang perlu handling khusus dan Sosialisasi SOP setelah revisi MAESAROH; Maria Euphrasia 22 Mar 2024 CAPA Close Detail
24-0058-D E P&G Finding - QC & PD CAPA Remediation: As per heads up to the team yesterday, the humidity in the room is really concerning. Although we understand that fluctuation will be happened during operation run, but the level of humidity reached is way too high vs std ≤70%. Actual reading at that time was 76% and 72.7% (correction factor -4). And there was a record of max humidity in the device reached until 82.9%. I would like to understand the control of humidity in storage area. m PA Installing a heater and flow sensor on the HVAC line to room R.046 ACHMAD KURNIAWAN 29 Mar 2024 Open Detail
24-0060-D E P&G Finding - QC & PD CAPA Remediation: Insect (fly) still found in visitor locker area on 14th Dec’23. m PA Resocialization to employee regarding opening and closing the glass door MILDA NETTY, Muhammad Aulia Amri 29 Feb 2024 Waiting RFE Approval by Dept Head Detail
24-0064-D E P&G Finding - QC & PD CAPA Remediation: What is the correct labelling information? Some part are kept blank in the label: inspected by, date, verification by leader (this one just written directly by team when we were asking yesterday if this part should be filled in or not). I supposed inspection and verification activity need to be happened and acknowledge before sending this bulk to WIP storage? If yes, why it is not confirmed in label information? m PA Training ulang label identification tag ke semua personnel di semua area produksi. NOTE : Training area compounding DONE MARDI; SETIO HARMONO; Ricko Aditya; Arga Wahyu Hidayat 23 Feb 2024 Open Detail
24-0080-C I Assessment 2024 Stock Accuracy Monitoring-RP-SOP-09/04 Stok Take GAPS - Stock take is not executed as per RP-SOP-09/4. Raw data of this stock take is not available. Discrepancy report has no document number and the format is different with RP-F-24/XX m CA 1. Refreshment SOP Stock Take untuk semua personil warehouse Maria Euphrasia 28 Feb 2024 CAPA Close Detail
24-0080-C I Assessment 2024 Stock Accuracy Monitoring-RP-SOP-09/04 Stok Take GAPS - Stock take is not executed as per RP-SOP-09/4. Raw data of this stock take is not available. Discrepancy report has no document number and the format is different with RP-F-24/XX m CA 2. Memperbaiki format form RP-F-24/xx menyesuaikan dengan lampiran SOP Maria Euphrasia 28 Feb 2024 Open Detail
24-0072-D E P&G Finding - QC & PD CAPA Remediation: Below observation taken from trial Neurobion TOO EB6 (24-0007) Lot 2 & Lot 3 Final Mixing, Tableting, and Film Coating (22 Jan - 2 Feb 24) : There was “fault pressure pneumatic seal end guards” alarm during the run. Suddenly inlet air volume dropped and then spray rate increased up to 200 gr/min, need to do trouble shooting. Need to understand rotocause on this and how to prevent this. m PA Melakukan penggantian infletable seal dengan yang baru Mujino 31 May 2024 Open Detail
24-0073-D E P&G Finding - QC & PD CAPA Remediation: Below observation taken from trial Neurobion TOO EB6 (24-0007) Lot 2 & Lot 3 Final Mixing, Tableting, and Film Coating (22 Jan - 2 Feb 24) : There was “fault pressure pneumatic seal end guards” alarm during the run. Suddenly inlet air volume dropped and then spray rate increased up to 200 gr/min, need to do trouble shooting. Need to understand rotocause on this and how to prevent this. m PA Menetapkan periode penggantian berkala pada infletable seal mnejadi setahun sekali, dan dimasukkan di form PMT/revisi form PMT Mujino 29 Feb 2024 Open Detail
24-0074-D E P&G Finding - QC & PD CAPA Remediation: Below observation taken from trial Neurobion TOO EB6 (24-0007) Lot 2 & Lot 3 Final Mixing, Tableting, and Film Coating (22 Jan - 2 Feb 24) : There was “fault pressure pneumatic seal end guards” alarm during the run. Suddenly inlet air volume dropped and then spray rate increased up to 200 gr/min, need to do trouble shooting. Need to understand rotocause on this and how to prevent this. m PA Training form PMT setelah revisi Mujino 08 Mar 2024 Open Detail
24-0081-C I Assessment 2024 Temperature & RH Control & Monitoring - QA7-SOP-223/12 Monitoring Ruangan GAPS - Maximum temperature / RH data is only downloaded monthly. This risk that any OOS before or after T/RH daily checking cannot be detected immediately. There is no downloaded data of RM-WH for Oct & Dec 2023. RH is OOS on 25 Nov 23 starting 19.00 up to 26 Nov 23 07.00 and no QDR issued for this event m CA 1. Penggunaan thermohygro & data logger untuk meminimalkan risiko agar data oos cepat diketahui (melalui min/max dalam 24 jam di thermohygrometer. Maria Euphrasia 04 Mar 2024 Open Detail
24-0088-D E P&G Finding - QC & PD CAPA Remediation: MTU provide sample quantity to QC not as per-plan for EB Neurobion TOO 240007 (27Jan24) m PA Revise SOP Pilot scale trial to add requirement sampling plan & Sosialisasi setelah revisi SOP SHAFA NABILAH; Kevin Dio Naldo 15 Mar 2024 Open Detail
24-0089-D E P&G Finding - QC & PD CAPA Remediation: MTU provide sample quantity to QC not as per-plan for EB Neurobion TOO 240007 (27Jan24) m PA Prepare sampling plan for next EB SHAFA NABILAH; Kevin Dio Naldo 15 Mar 2024 Open Detail
24-0100-C I Checklist Internal Audit does not yet contain requirement of computerized system and data integrity m CA 1. Revise checklist internal audit by adding requirement of computerized system and data integrity HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Apr 2024 Open Detail
24-0100-C I Checklist Internal Audit does not yet contain requirement of computerized system and data integrity m CA 2. Training checklist audit after revised HANI AFIFAH, QA Compliance, Firda Aulia Rahman 14 Apr 2024 Open Detail
24-0101-C I CAPA Closing of Data Integrity Assessment in May & June 2023 is less than 20% M CA 1. Refreshment training SOP Manajemen CAPA to all related personnel to submit evidence CAPA to QA Compliance HANI AFIFAH, QA Compliance, Firda Aulia Rahman 31 Mar 2024 CAPA Close Detail
24-0102-C I CAPA of QC internal audit in 2023 is not yet established until 19 Jan 2024 M CA 3. Refreshment training SOP Inspeksi Diri to QA Compliance to prepare CAPA audit report HANI AFIFAH, QA Compliance, Firda Aulia Rahman 31 Mar 2024 CAPA Close Detail
24-0103-C I Internal audit, customer satisfaction, risk & opportunity, resource adequacy, external parties evaluation, and action from previous management review are not part of 2023 review (2022 data) m CA 1. Revise SOP Management review by adding provision ENDAH SRI UTAMI 31 Mar 2024 Open Detail
23-0335-D E Cross Audit DVL 2023 RH specification in the weighing room is NMT 80%. Based on balance supplier, recommendation RH spec for weighing room are 40% - 60%,since the high RH can impact to hygroscopic materils M CA Prepare data history monitoring temperature & RH for weighing room Suci Rahmawati; Erlinda; Rachma Yuliana 01 May 2023 Open Detail
23-0335-D E Cross Audit DVL 2023 RH specification in the weighing room is NMT 80%. Based on balance supplier, recommendation RH spec for weighing room are 40% - 60%,since the high RH can impact to hygroscopic materils M CA Discuss with Engineer/technician from equipment supplier, related to specific temperature & RH requirement for weighing room Suci Rahmawati; Erlinda; Rachma Yuliana 30 Jun 2024 Open Detail
22-0438-D E Audit Unilab tahun 2022 There was no designated area for rejected flammable materials. m CA Initiate change control related to additional rejected area for flammable Maria Euphrasia 21 Mar 2023 CAPA Close Detail
23-0335-D E Cross Audit DVL 2023 There is no record for verification KF on 30 Mar 2023 m CA Check others instrument procedure which requires verification whether already stated procedure to record verification result Suci Rahmawati; Erlinda; Rachma Yuliana 17 Jun 2023 Open Detail
22-0439-D E Audit Unilab tahun 2022 Cleaning of sampling tools was carried out in the same room where the LAF is located. Meanwhile, liquid pumps are washed in the sink located at the gowning area M CA Follow-up question: Kindly provide photo of the washing area for further evaluation. How do you ensure that washing of the tools do not pose any risk of contamination or cross-contamination? Leni Herlina; Sentia Agestina 31 May 2023 CAPA Close Detail
23-0335-D E Cross Audit DVL 2023 There is no record for verification KF on 30 Mar 2023 m CA Revise SOP based on checking result point d1 if required. Suci Rahmawati; Erlinda; Rachma Yuliana 15 Jul 2023 Open Detail
24-0066-D E P&G Finding - QC & PD CAPA Remediation: What is the correct labelling information? Some part are kept blank in the label: inspected by, date, verification by leader (this one just written directly by team when we were asking yesterday if this part should be filled in or not). I supposed inspection and verification activity need to be happened and acknowledge before sending this bulk to WIP storage? If yes, why it is not confirmed in label information? m PA - Training ulang label identification tag ke semua personnel di semua area produksi. NOTE : Training area compounding DONE Mardi; Befri Sidiki; Sopian Hadi 23 Feb 2024 Open Detail
24-0067-D E P&G Finding - QC & PD CAPA Remediation: What is the correct labelling information?After taking out the qty from bulk drum, what is the correct approach for labelling information? Label should be changed to a new one or just update the information in previous label? In below pict, there is a mark of 14.74 (with blue ballpoint) which I supposed is the remaining net qty inside drum. However, there is no clear information as there is no unit (kg), gross weight not updated, and no information when this qty is taken and who took it. m PA Membuat prosedur penanganan granule intermediate, termasuk pencatatan jika ada pemakaian dan Training SOP MARDI; IWAN NURIHWANI; SOPANDI; Befri Hadi Sidiki; Novensius Dillen; Rahmat Hastomo 31 Mar 2024 Open Detail
24-0068-D E P&G Finding - QC & PD CAPA Remediation: There is a green sticker “tested ok” on B12 1% PV6 for Thai export. While the actual status of bulk is still under quarantine. According to information from the team, this might be a status for drum packaging itself. However, what should be the right approach for this green sticker? Should it be removed to prevent dispute information on release status of bulk? m PA Revisi SOP Cara Membersihkan dan Menentukan Layak Pakai Wadah Produk Anatra dan Ruahan (PD-SOP-44/07) menambahkan ketentuan memastikan "kriteria bersih" termasuk bebas dari label sebelumnya dan Training SOP setelah revisi MARDI; IWAN NURIHWANI; SOPANDI; Befri Hadi Sidiki; Novensius Dillen; Rahmat Hastomo 22 Mar 2024 Open Detail
22-0451-D E Audit BPOM 2021 Ruang lingkup belum mencakup semua alat hanya HPLC yang menggunakan Chromeleon. Tidak mencakup High Pressure Liquid Chromatography spreadsheet (assay Alaxan, New Enzyplex Forte, Decolgen Forte dll), alat Atomic Absortion Spectrometry, dll m PA Upgrade instrument yang belum terinstal audit traill Suci Rahmawati; Erlinda; Rachma Yuliana 31 Jul 2023 Open Detail
22-0456-D E Audit BPOM 2021 Protap Validasi Pembersihan No. QA7-SOP-251/05 tanggal 2 Juli 2021 belum mempertimbangkan parameter PDE untuk menetapkan batasan residu produk m PA Membeli data PDE ke pihak ketiga QA VALIDATION 31 Aug 2023 Open Detail
22-0457-D E Audit BPOM 2021 Protap Validasi Pembersihan No. QA7-SOP-251/05 tanggal 2 Juli 2021 belum mempertimbangkan parameter PDE untuk menetapkan batasan residu produk m PA Revisi SOP Validasi Pembersihan (QA7-SOP-251/05) untuk menambahkan parameter PDE untuk menetapkan batasan residu produk QA VALIDATION 30 Sep 2023 Open Detail
22-0458-D E Audit BPOM 2021 Protap Validasi Pembersihan No. QA7-SOP-251/05 tanggal 2 Juli 2021 belum mempertimbangkan parameter PDE untuk menetapkan batasan residu produk m PA Melakukan Validasi Pembersihan menggunakan parameter PDE QA VALIDATION 29 Feb 2024 Open Detail
22-0460-D E Audit BPOM 2021 Terdapat proses yang masih manual yaitu proses pre blending Corn Starch dan Povidone K-30 menggunakan plastic bag m PA Melakukan revisi BPR dengan memuat ukuran plastic bag yang detail dan waktu mixing manual agar menjadi terstandarisasi untuk setiap aktivitas pre-blending dari Povidone K-30 dan Corn Starch, dan sudah diimplementasikan pada pembuatan BPR produk baru. MARDI; IWAN NURIHWANI; SOPANDI; Befri Hadi Sidiki; Novensius Dillen; Rahmat Hastomo 31 Dec 2022 Open Detail
22-0461-D E Audit BPOM 2021 Belum tersedia prosedur yang mengatur penempatan dehumidifier portable di ruangan produksi pada saat digunakan, mengingat posisi dehumidifier portable dapat mempengaruhi nilai RH m PA Buat penandaan untuk penempatan dehumidifier berdasarkan hasil validasi MARDI; SETIO HARMONO; Ricko Aditya; Arga Wahyu Hidayat 30 Sep 2022 Open Detail
24-0165-D E CAPA Vendor Audit Tigaka m CA CAPA Vendor Audit Tigaka - Refer to audit report Kiki Zakiah 07 Jun 2024 Open Detail